Pagpapadala

Shipping Policy

Thank you for visiting and shopping at Ruangart. The following are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may take slightly longer during high-volume sales, product launches, or peak holiday seasons.

2. Shipping Rates & Delivery Estimates

We provide free shipping for your orders
We will transport your package via SPX, with an estimated delivery time of 3-5 business days
Delivery delays can occasionally occur due to customs processing, weather conditions, or local carrier issues beyond our control.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking information will normally update within [24–48 hours].

You can also track your order directly on our website through our [Order Tracking Page] or by contacting us at jiucephdecorfb@163.com.

4. Customs, Duties, and Taxes

Ruangart is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Incorrect Shipping Addresses & Undeliverable Packages

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly provided address.

If a package is returned to us due to an incorrect address or failure to collect, you will be responsible for the cost of re-shipping the item.

6. Damaged or Lost Packages

If your package arrives damaged, or if you suspect it has been lost in transit, please contact us within 7 days of the estimated delivery date at jiucephdecorfb@163.com.

Please save all packaging materials and damaged goods before filing a claim, and include photos of the damaged item and package when emailing customer support.

7. Contact Us

If you have any further questions about our Shipping Policy, please feel free to contact us at:

Email: jiucephdecorfb@163.com

Trading Name: 1314 ML DUO TRADINGCORPORATION

Business Address: #166 BONCARE COMPOUND STA. ROSA II, MARILAO, BULACAN 3019